Get Ready For MyLogisticsHub

A better logistics management experience is here.

MyLogisticsHub is a powerful new tool from Ready Logistics that makes managing vehicle shipments easier than ever. Getting you transitioned to this improved system should be easy too.

On this page you’ll find tutorials and other key resources to help you take advantage of everything MyLogisticsHub has to offer. Learn how to:

  • Visibility Access in-depth shipping data right from your home page, so you can easily optimize your transportation operations.
  • Action Instantly manage your transportation orders and resolve them fast, so your inventory always stays on track.
  • Efficiency Dive into more flexible filters and smarter search functions, so you can run the reports that matter most to your business.

Get ready to simplify your logistics management.

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MyLogisticsHub Tips

Search for multiple vehicles

With the all-new MyLogisticsHub, searching for VINs one at a time is a thing of the past. You can now search for and see the transportation details of multiple vehicles at once. Simply navigate to the My Vehicles dashboard, and type in the list of VINs you’re looking for separated by a comma. You can also copy and paste an unlimited number of VINs into the search bar. VINs can be searched for any part of your business (i.e. repo, recon, off-lease, dealer to dealer).

More data. More visibility

MyLogisticsHub gives you easier access to more transportation data than ever, so you always know what’s going on with your orders. Get a quick breakdown of your current escalation issues, plus links to resolve them fast in the “Needs Your Action” window, right when you log in. You can also navigate to the My Vehicles Dashboard for more specific information about these issues, and to see detailed shipping updates on all your vehicles.

Use enhanced filtering

With MyLogisticsHub’s expanded filtering options, you can create highly-personalized inventory lists and quickly get updates on the vehicles that matter most to your business. Just navigate to the My Vehicles dashboard and select from dozens of brand new filters to generate a custom list of vehicles. You can also save up to 20 filter configurations as “bookmarks” for easy future use.

Shipping details at a glance

MyLogisticsHub lets you quickly see all your vehicle's crucial shipping details in one place, so keeping orders on track is easy. Just navigate to the My Vehicles Dashboard, search by VIN, and click to view its details. You'll see the estimated pick up date, actual pick up date, transportation rate, and more. Plus, transportation lifecycle details, events and status updates that let you know exactly what’s going on with an order.

Training Videos

MyLogisticsHub Order Management – Hub Overview

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MyLogisticsHub Order Management – Hub Homepage

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MyLogisticsHub Order Management – Vin Search

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MyLogisticsHub Order Management - Basic Navigation

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MyLogisticsHub Order Management - Order Details and Steps

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MyLogisticsHub Order Management - Quotation to Order Creation

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MyLogisticsHub Order Management – Hold Management

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MyLogisticsHub Order Management - Order Resolution and De-escalation

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MyLogisticsHub Order Management - Cancelling an Order

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MyLogisticsHub Order Management - Attaching Documents

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FAQ

About MyLogisticsHub

MyLogisticsHub Access and Usage

MyLogisticsHub is a replacement for Dealer Portal and Shipper Hub, to manage your Ready Logistics shipments under one roof.  You can view your shipping data, manage orders and resolve shipment alerts that require your attention.  Additionally, you can view shipment reports with flexible filters and search functions to tailor the data views to the way you want to see them.

Our mission is to simplify logistics to make transportation as efficient as possible for our clients. MyLogisticsHub consolidates all the tools and resources you need into one convenient place. By partnering with DHL, we will combine Ready Logistics transportation experience with DHL’s global leadership in supply chain technology to enhance the industry’s most efficient full-service transportation solution.

Ready Logistics clients can access MyLogisticsHub to access shipping data, manage transportation orders, and generate customized reports.

Access should be granted within 3-5 business days, during times of high demand, activations may take longer.

This platform is granted free of charge to all Ready Logistics clients.

Navigate to https://mysupplychain.dhl.com/, and input your username and password. Please reach out to our support team at 480.558.3200 Monday-Friday from 6 AM – 5 PM & Saturday 7 AM – 3 PM Arizona Time if you experience any issues with login.

Vehicles requiring action from you will automatically be prompted for you to review when you log into the hub dashboard.  You can also see status in the vehicle search as “vehicles needing action”. Filters may be used on the right-hand side of the screen as another option for identifying inventory awaiting client action.  For Additional information, please see our quick reference guide on de-escalating an order.

Please submit the account request form (link above) and you will receive your DHL.com invite within 5 business days. Reminder, ALL Ready Logistics clients are welcome to sign up for this free tool.

Please see these instructions on how to activate your profile on MyLogisticHub.

Ready Logistics business hours are Monday-Friday from 6 AM – 5 PM & Saturday 7 AM – 3 PM Arizona Time. We encourage you to call our main contact number ( 480.558.3200) and listen carefully to all of the options. For inquiries about MLH, see our resources page and contact info.

ReadyLogisticsUpdates@coxauto.mypurecloud.com

SMS: 623-663-3188

Voice: 480-558-3200, ext 73290

Mon-Fri                6AM-3PM MST

Sat/Sun                Closed

For other questions not regarding MyLogisticsHub, please call our General Support line at 480.558.3200 or contact us.